How to Shorten Your Sales Cycle

Jill Konrath Selling to Big CompaniesHere is a great blog post on how to shorten your Sales Cycle from my friend Jill Konrath.

Warmly,

Eric Lofholm

Several years ago, while scouring the business section of my local newspaper, I came to a screeching halt when I noticed a small headline. It read, "Local Firm Acquires eBusiness."

"Very interesting," I thought. The company, an international manufacturer, was not in my targeted market segment -- but this high tech acquisition certainly was.

Because my prospecting antennas were twitching, I committed to staying abreast on what was happening at this firm. I sent for their annual report, periodically checked their website and kept up on any press releases.

After 18 months, the manufacturer announced it was spinning off several divisions -- and the eBusiness I'd been following was one of them.

Bingo! That was the day I knew I had a new client.

As a consultant specializing in the hand-off of new products (or services) from Marketing to Sales, it was clear to me that my services were desperately needed.

Please realize though, that at this point my targeted account didn't know they needed me. No one in their business had ever heard of me. And, not one penny in their already tight budget had been allocated for the type of work I do.

But I knew that the lackluster financial performance of this eBusiness could no longer be hidden in the profits of the manufacturing giant. Wall Street would demand results soon. Short-term results. Immediate results. And I knew I could make a difference.

After a plethora of unsuccessful attempts, I finally reached the president. This is basically what I said:

"I've been following your business. I know it's imperative for your company to have strong financial results immediately. 
You're counting on your new products to achieve your objectives  ... and I have some ideas on how you can shorten time-to-profitability."

Following a brief 5-minute conversation, the president told me to call a key marketer on Monday, giving him a chance to talk to her first. Essentially, it was a done deal. The outcome - a highly profitable engagement with the firm.

Why am I telling you this? Because business opportunities for your firm are everywhere. In fact, they're staring you right in the face every time you pick up a newspaper or turn on the radio or television.

The Ripple Effect of "Triggering Events"

But most sellers don't use the news because they've never connected these "triggering events" with the potential for business.

For example, any time two organizations collide due to a merger or acquisition, this triggers a whole slew of problems of can lead to great sales opportunities. Long-term suppliers no longer "own" the account and the door is open for the astute seller.

Here are just a few of the areas where your opportunities might abound when firms merge:

•  Sales & Marketing: Rebranding, new collateral, revision of go-to-market strategies, product launch, PR support, advertising campaign, sales training, channel conflict, compensation discrepancies, SFA/CRM systems integration, new technology.

Information Technology: Planning, prioritization of projects, massive system integration issues in just about every conceivable area, new technology acquisition.

•  Human Resources: Teambuilding, compensation issues, legal problems, downsizing/outplacement assistance, evaluating personnel, employee benefits coordination.

Once you know what to look for, opportunities for your products or services become readily apparent. They just need to be acted on.

Capitalize on "Triggering Events"

Follow the news about companies in your targeted market segment closely. Keep your eye out for any changes because they could create business for you. Once a change hits your radar screen, extend your research immediately, collecting as much information as you can before you contact someone in the company.

The key to your sales success lies in your ability to align your product or service offering with their key business needs related to the "triggering event."

When you connect with corporate decision makers, remember that they could give a rip about the process you use, your leading-edge product line or one-stop shopping. But they care desperately about business results, eliminating problems and achieving their desired outcomes.

So pay attention to the news. Right now some companies desperately need your products, knowledge or expertise because of what's happening in their business. Use the news as a trigger to identify who they might be, research them and then make that phone call.

That's the quickest way I know to create new opportunities, shorten your sales cycle and grow your business.

Want to speed up your sales cycle? How about crack into bigger accounts? Jill Konrath, author of Selling to Big Companies helps salespeople, service providers and entrepreneurs make that happen.

To get a free Sales Call Planning Guide ($19.95 value) and more timely sales tips like this, send an email to info@sellingtobigcompanies.com. To learn more about the Selling to Big Companies training programs, call 651-429-1922 or visit www.sellingtobigcompanies.com.

Sales Scripts: Seven Secrets of Persuasion and Influence Secrets 5: Reverse Engineering and Stage Selling

sales_scriptsSales scripts are one of the most powerful ways to persuade and influence your prospects and can help transform you into a Master of Persuasion and Influence, only if you know the secrets.

Secret #5 Reverse Engineering
Sales pros look at their Sales Cycle and Sales Presentation strategically. The strategic viewpoint yields insights as to how all the various pieces of the presentation fit together. Sales Pros transition from one section of their sales presentation to another; it is practically seamless! The prospect may not know or sense that one part of the sales presentation has been reached; however, Sales Pros definitely know what section of the presentation they are in.

How do the Sales Pros do it?
Sales Pros reverse engineer their sales presentation, and this is how it works. They start at the end of the presentation where the prospect buys; then the Sales Pros ask themselves: "What would need to happen before that?" The Sales Pro then analyzes all the components of the phase where the prospect presents an objection. Then the Sales Pro asks: "What would happen before that?" Sales Pros continue this process of Reverse Engineering from a happy customer who bought the product all the way back to when the customer was just a lead. The Reverse Engineering process in your sales presentation is what Stephen Covey calls: "Begin with the end in mind."

Each Stage of the Sales Process has its own Unique Characteristics!

Stage Selling
Stage selling is another concept that Sales Pros handle differently from most salespeople. A Sales Pro understands it at a deep level that each stage of the sales process has its own unique characteristics. They do not try to do too much too soon! At the Lead Generation stage, Sales Pros know that the only goal is to just get a lead. That's it! The goal of appointment setting is just a scheduled appointment. If your only goal is to set an appointment, this takes the pressure off and makes it much easier to make more appointments.

On the other hand, some salespeople make the error of trying to do too many things at once! When the prospect has agreed to an appointment, the salesperson then tries to sell the whole product right then and there!  More often than not, the prospects are not ready to hear a full presentation because they thought they were just agreeing to the appointment, so they become scared and cancel it. Sales pros don't make that mistake.

Be sure to check out my next blog post:
Secret #6: Handling Objections