Category: Appointment Setting

Learn how to Set More Appointments by using stand alone benefits in your appointment setting script. One of the keys to sales success is to talk to more people. And not just that, you need to talk to qualified prospects. In this sales training video, I share expert sales script tips to identify standalone benefits for scheduling appointments. This will make it easier to book more appointments.

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Sell with Confidence,

John Kurth
Sales Script Writing Expert

public_speakingIn Part 1 of this series, I wrote that you can generate leads by speaking to groups of people. There are two common types of speaking engagements and conference calls: paid ones and free ones. When delivering your presentation you can focus on making a specific offer or by offering a complimentary session.

Let’s examine how to generate leads by offering a complimentary session. Begin by setting a goal for the number of new clients you would like to get from speaking engagements and conference calls. Then identify how many leads you need to generate to get your new client goal. Then identify how many speeches or conference calls you need to do in order to generate that many leads. Then create a list of people you can contact to schedule speeches or conference calls. Then write down a script of what you will say to the decision makers to book yourself. If you don’t know what these numbers are then make an educated guess.

When you speak or do a conference call you are positioned as an expert. Many of the people who are listening would like to be like you or learn from you. All you need to do during your speech or conference call is let the listeners know how they can set up a free session. The key is to clearly communicate what you would like them to do and then make it easy for them to sign up.

Clearly Communicate What You Would Like Them To Do

Here is an example. Let’s say I am a financial planner who wants to get new clients. I have set up a speaking engagement at the local chamber of commerce. The chamber has given me 15 minutes to speak. This is what I would do. I would ask the person in charge of the meeting if I can end the meeting. This way when I am done people can immediately come and speak with me. I almost always like to end the meeting. I would come to the meeting with a handout for each participant. Stapled to the back of the handout would be a registration form to sign up for a free consultation. I would give out my handout with an index card before I spoke. I would map out exactly what I would say during my 10 minutes.

I would begin the talk by building rapport. I would then let everyone know that my first outcome for my talk is to share 2 ideas that will help them with their finances. I would then say my second outcome is to let everyone know how I can help them by creating a free, customized financial plan for them. I would now be at about the 3 minute mark. I would then share 2 stories that illustrate a relevant point. I would now be at the 9 minute mark. I would then raffle off a book like, Rich Dad, Poor Dad by Robert Kiyosaki. Anyone could enter the raffle by giving me their business card. If they don’t have a business card they can write down their information on the index card I have given them. Lastly I would offer a free consultation. To receive the consultation they would fill out the second page of the handout I gave them at the beginning of the meeting.

In Part 3 of the series, I will share a word-for-word script to get the audience to fill out the form.

Want to hear how I create value and sell on a conference call?

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Success,

Eric Lofholm
Master Sales Trainer and Coach

Click Here for Part 1 of this series

goldIn good times or bad, sales professionals and entrepreneurs need to prospect for new business. You can’t rely on existing customers alone to generate all of the new business you need.

The recent recession has provided many lessons. Imagine being a company dependent on construction firms or home builders. As the recession of 2008-2009 hit, home builders were devastated. And so were many construction firms. Companies who relied on these industries for business suffered greatly. Don’t make the same mistake!

Here are 5 Reasons to Prospect for New Business:

1. Prospecting for new business creates opportunities

Prospecting is the act of finding qualified sales prospects. You can prospect by phone or in person. You can also prospect online or through mail or email, although that is often considered a marketing activity. In either case, any activity that helps to generate a lead creates an opportunity for a new prospective customer or client.

2. Prospecting for new business helps to sharpen your sales skills

According to Eric Lofholm, selling is a learned skill. To improve at any skill, you need to practice. And that means you need to do it over and over. Sales is no different. To improve your results, you need to prospect on a regular basis. If the idea of picking up the phone to make a cold call makes you nervous, then you know you have some work to do.

You don’t have to make cold calls to prospect for new business. You can call current customers and ask for referrals. You can follow up on leads received through your website. You can follow up with new contacts you meet at events or that you connected with online. Prospecting is an essential skill and one you to take time to develop.

3. Prospecting for new business opens the door to referrals

While cold calls are often challenging even for sales veterans, referrals are often easy to follow up with. There are several ways you can receive referrals. You can receive a personal introduction from the person making the referral. Or, you can receive the name and phone number of the person to contact. Or, someone might provide your contact information to the person being referred.

Whenever possible, ask for a personal introduction. This helps to build trust and rapport with the prospect. But, if that’s not possible, ask for the referral's name, phone number and other details and call them. Referrals don’t just happen. You usually need to ask for them.

4. Prospecting for new business provides an opportunity to craft and test new sales scripts

There is nothing more powerful than a good idea whose time has come. And sales scripts are a good idea for anyone who wants to increase their sales results. As you prospect for new business, you will have an opportunity to try out new sales scripts. Results take as long as they take. But, you can increase your results with a good sales script.

5. Prospecting for new business allows you to book more appointments and close more sales

Do you want more customers? If so, then you need to close more sales. But, how? It starts with booking more appointments. You need to actively prospect for new business. That means picking up the phone and talking to people for the purpose of scheduling appointments. Whether you meet someone in person or run an appointment over the phone, you need to deliver more sales presentations if you want to close more sales.

If you’re not getting the results you want today, then you need to take more action to prospect for new business. You need to generate more leads and book more appointments. You need to track your results and hold yourself accountable.

Strive for Success,

Rick Cooper

Sales Coach and Trainer

sales-scriptOne of the best ways to increase your sales results is to create powerful sales scripts. When I talk about the concept of a sales script most salespeople frown upon the idea. The truth is, we all use scripts, even you. This often-misunderstood idea can dramatically increase your sales results.

What is a sales script?

A script is simply a sequence of words that makes sense. For example the sentence you just read is a script. What isn’t a script is gibberish. It’s word salad. It’s saying things like chair, book, car, dog, computer. These words when spoken in that sequence mean nothing to the listener.

So you are either using a script or you are using gibberish. Now that we agree you are using scripts the real question is how powerful are your sales scripts?

Why do powerful sales scripts work?

Powerful scripts work because human beings respond in predictable ways. Here is one of the first scripts I learned.

“If you do what a millionaire does you will get what a millionaire has. If you invest your money where millionaires currently have their money invested, what will you become?”

I have asked this question of over 1,000 people. Every single one of them has always answered a millionaire. Isn’t that powerful? If you didn’t fully grasp the power of the example above let me restate my point. You can create PREDICTABILITY in your sales presentation.

That is what the sales superstars do. They use the same sales scripts over and over again because they work. Would you like to learn a sales script that generates quality referrals over 95% of the time? I knew you were going to say, “Yes.” How did I know? I knew because human beings respond in predictable ways. Here is the script.

“As you probably know, I work with referrals. A good referral for me is _____ (share with them what a good referral is, for example I say, “a sales manager with six or more people on their sales team). When you think of a good referral think of _______ (jog their memory, for example I say, “other offices in your company, where you have worked in the past). Of everyone you know, who would be the best referral for me?” This sales script produces a quality referral almost every time.

How did I learn about the power of sales scripts?

I was introduced to scripts by my first mentor Danté. I watched Danté deliver his sales presentation over 50 times. Every time he delivered it he said virtually the same thing. He told the same stories and the same jokes. He used the same closes. He handled objections the same every time.

Did scripts work for Danté’? He is the only sales person I ever met who drove a Ferrari to work. I was then trained by one of Dr. Moine’s students, named Tony. Tony taught me the psychology behind how to create a script.

Dr. Moine then trained me. I have been working with Dr. Moine for over 11 years. Dr. Moine is the author of “Unlimited Selling Power.” To learn more about Dr. Moine go to http://www.DrMoine.com.

What kinds of sales scripts are there?

Here is a list of different types of scripts:
1. Objection handling
2. Referral
3. Closing
4. Rapport
5. Identify customer needs
6. Appointment setting
7. Entire sales presentation

The next step is for you to make a list of sales scripts you need to create for your business. Once you have created the list select the most important sales script to complete. Lastly take action.

Success,

Eric Lofholm
Master Sales Trainer and Sales Script Writing Expert

One of the most powerful ways to advance the sales process is to use sales scripts to make a reasonable request at a reasonable time.

If you're having trouble getting to the next step in the sales process, then be sure to watch this video. Helping scripts are an effective way to help convince people to work with you. They're also effective in helping to close a sale.

This should be a part of every salesperson's tool kit. I share a few examples of helping sales scripts in this short video.

Watch the video...

Sell with Confidence!

John Kurth
Sales Script Writing Expert

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